Liability Disclaimer
Liability Policy for Roto-Rooter Cartersville, GA
Introduction: Privacy Policy for Roto-Rooter
This Privacy Policy (the "Policy") details how our Roto-Rooter franchise in Georgia manages your personal information upon your visit to our website (the "Site"). It encompasses the methods of collection, utilization, and distribution of this information. Should you have inquiries regarding our privacy practices offline, kindly reach out to your nearest Roto-Rooter office.
Changes to the Policy
We may periodically update this Policy to reflect changes in the use of your information or alterations in our procedures. Should there be any substantial changes, we will publish them on our Site. Additionally, if there are new intentions for the use of your personal information, we will inform you and obtain your consent as necessary.
Information We Collect
Personal Information:
When utilizing our Site for services such as locating a local plumber, scheduling a service, or submitting feedback, we gather the personal information you supply, which includes your name, email address, postal address, and phone number. In the event of a purchase, a third-party processor collects your credit card details.
Should you apply for employment via our Site, we may gather your contact information and employment history. Candidates who are offered positions may be required to undergo background checks and drug tests. We may also collect optional demographic data (such as gender, etc.) using third-party tools for employment purposes and statistical analysis.
Location Information:
We use the Google Maps Geolocation API to process location-specific requests, which includes collecting data such as latitude/longitude, zip code, and city. Google Maps' terms and privacy policy apply, which you can review at Google Privacy Policy.
Other User Information:
Our site automatically collects certain information from visitors, including browser type, operating system, IP address, and browsing patterns. This data is compiled in an aggregate manner and is not associated with any personal information.
Cookies
Our website uses cookies to improve your experience. Session cookies remember your navigation preferences and will expire when you clear your browser's cache.
Advertising partners may utilize cookies to display ads relevant to your interactions with our site and others. We may also employ tracking technologies such as the Facebook Pixel. Rejecting cookies via your browser settings is possible, but it may restrict access to certain features of the site.
Analytics
Our site utilizes Google Analytics to monitor user interactions for enhancing its functionality. Google gathers information including domain type, IP address, and user actions. However, we ensure that this data is not merged with any personally identifiable information. For more on Google's data practices, visit Google Privacy Policy.
“Do Not Track” Signals
Our website does not currently recognize "Do Not Track" signals. However, we comply with the standards set forth in this policy, and any applicable U.S. federal and state laws.
How We Use and Share Your Information
Your information is utilized to process orders, provide local services, support promotions and recruitment, answer inquiries, and improve our website. Relevant details are shared with our franchisor, Roto-Rooter in Cincinnati, Ohio, other Roto-Rooter franchisees both nationwide and regionally, and service contractors. Job applications are sent to the respective franchisee or contractor for evaluation. Our sharing of information primarily aids in service delivery and safeguarding your data's integrity is our top priority.
We never sell or lease your personal information to third parties. In the event of a business transfer, your information might be part of the transaction. Any contractors or subcontractors employed in our plumbing and water cleanup services are regarded as agents and/or employees of Roto-Rooter.
Be aware that posting a review on a major review site makes that information publicly accessible, and your act of posting signifies consent to its public release.
Data Retention
We hold personal information only as needed to maintain your relationship and improve our Site. Job applications go directly to the appropriate franchisee or contractor and are not kept by us. We do not retain geolocation data from the Google Maps API.
Security
We employ industry-standard security measures, such as SSL encryption, to safeguard your personal information. Nonetheless, it's important to acknowledge that no method of transmission over the internet or method of electronic storage is entirely secure.
Updating Your Information
To update or correct your personal information, email us at ryan@rotorooterchat.com. We may require verification of your identity before processing any changes.
Third-Party Links and Franchisee Sites
This Policy applies solely to information gathered on our Site. While we may provide links to other websites, their privacy practices are beyond our control. We advise reviewing the privacy policies of any linked websites.
Additionally, certain franchisees or contractors might maintain their own privacy policies. We recommend examining these policies when accessing their respective sites.
SPAM
We refrain from sending unsolicited bulk emails (spam) and do not sell or reveal customer information to third parties that are not related to our services.
California Privacy Rights
As a California resident, you possess certain rights under the "Shine the Light" law and the California Consumer Privacy Act (CCPA). For additional details on these rights, feel free to contact us or consult our CCPA Notice.
Questions About Our Privacy Policy
For any questions about this Policy or our privacy practices, please contact us at:
Contact Information
For questions about this Policy or our privacy practices, please contact:
Foxworth Enterprises Corporate Office: 73 Larry Drive Ringgold, GA
Contact: (423) 855-1212
Effective Date
This Policy has been updated as of September 6, 2024. It replaces all prior privacy policies pertaining to the Site.
